Frequently Asked Questions Frequently Asked Questions

What methods of payment do you accept?

Via our PayPal Secure Payment Module, we accept the following payment methods: VISA, Mastercard, American Express, PayPal. Please note that you DO NOT have to have a PayPal account in order to complete an order at the BX Minerals Store.

What Is PayPal?

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. Its accepted by merchants everywhere, both on and off eBay.

Is it safe to use?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Why use PayPal?
* Make purchases or send money with PayPal its free.
* Shop and pay conveniently by saving your information with PayPal.
* PayPal is accepted by millions of businesses worldwide and is the preferred payment method on eBay.

Why do I get this error on PayPal "Paypal does not allow your country of residence to ship to the country you wish to"?

Paypal displays this message if you have entered a delivery address in a different country to the one you registered with your Paypal account. Paypal does this to protect you from fraud. If you see this message, please contact us to arrange a manual payment.

Where do you ship to?

Worldwide.

What is your refund policy?

Read about it HERE.

Do I have to pay tax on my purchases?

No.

Where are you located?

All products are produced in New York, USA. The brand BX Minerals was specialy created for Europe market. We have warehouses/shipping points all over the Europe.

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